1. Introduction
The KAIN Group ("we," "us," or "our") is committed to protecting the privacy of individuals who visit our website at thekaingroup.com ("Website") and who submit personal information through our contact form. This Privacy Policy describes how we collect, use, disclose, and protect your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act ("PIPEDA").
The KAIN Group is an Ontario, Canada corporation that, together with its affiliated companies, invests in real estate in Canada and the United States, public equities globally, and operates businesses in Canada and the United States.
2. Information We Collect
2.1 Information You Provide
When you use our contact form, we collect the following information:
- Name (required)
- Email address (required)
- Phone number (optional)
- Company name (optional)
- Nature of inquiry (optional selection)
- Message content (required)
2.2 Information Collected Automatically
When you visit our Website, we may automatically collect certain information, including:
- Device information: browser type, operating system, device type
- Usage information: pages visited, time spent on pages, referring website
- Technical information: IP address, approximate geographic location (city/country level)
This information is collected through cookies and similar technologies. See Section 5 for more information.
2.3 Information from Third Parties
We do not currently purchase or obtain personal information about you from third-party sources.
3. How We Use Your Information
We use your personal information for the following purposes:
3.1 To Respond to Your Inquiries
- Processing and responding to messages submitted through our contact form
- Communicating with you about potential investment opportunities, partnerships, career opportunities, or other matters you have inquired about
3.2 To Improve Our Website
- Analyzing how visitors use our Website to improve content and functionality
- Ensuring the security and proper functioning of our Website
3.3 To Comply with Legal Obligations
- Meeting our legal and regulatory obligations
- Responding to lawful requests from public authorities
4. Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Consent: When you submit our contact form, you consent to our collection and use of your information for the purposes described
- Legitimate interests: We have a legitimate interest in operating and improving our Website and responding to inquiries
- Legal obligations: We may need to process your information to comply with applicable laws
5. Cookies and Tracking Technologies
5.1 What Are Cookies
Cookies are small text files stored on your device when you visit our Website. We use cookies and similar technologies to enhance your browsing experience and analyze Website usage.
5.2 Types of Cookies We Use
- Essential cookies: Required for the Website to function properly
- Analytics cookies: Help us understand how visitors interact with our Website (e.g., Google Analytics)
5.3 Managing Cookies
Most web browsers allow you to control cookies through their settings. You can typically delete all cookies from your browser, block all cookies or only third-party cookies, or receive a warning before a cookie is stored. Please note that disabling cookies may affect your experience on our Website.
5.4 Google Analytics
We use Google Analytics to analyze Website traffic. Google Analytics uses cookies to collect information about your use of the Website. This information is transmitted to and stored by Google. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
6. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:
6.1 Service Providers
We may share your information with third-party service providers who assist us in operating our Website and conducting our business, including:
- Website hosting providers (Netlify)
- Form processing services
- Analytics services (Google)
These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
6.2 Affiliated Companies
We may share your information with our affiliated companies (KAIN Capital, KAIN Logistics, KAIN Automation, KAIN Labs, KAIN Property Management) when relevant to your inquiry.
6.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
6.4 Business Transfers
If The KAIN Group is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:
- Contact form submissions: Retained for 3 years from the date of submission, unless a longer retention period is required for ongoing business relationships or legal purposes
- Analytics data: Retained in accordance with our analytics provider's data retention policies
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure HTTPS encryption for all Website communications, access controls limiting who can view personal information, and regular security assessments.
However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
9. International Data Transfers
Your information may be transferred to and processed in countries other than Canada, including the United States, where our service providers may be located. When we transfer information outside of Canada, we ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.
10. Your Privacy Rights
Under Canadian privacy law, you have the following rights regarding your personal information:
10.1 Access
You have the right to request access to the personal information we hold about you.
10.2 Correction
You have the right to request correction of inaccurate or incomplete personal information.
10.3 Withdrawal of Consent
You may withdraw your consent to our processing of your personal information at any time, subject to legal or contractual restrictions.
10.4 Complaints
You have the right to file a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.
To exercise any of these rights, please contact us using the information provided in Section 13.
11. Children's Privacy
Our Website is not directed at children under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.
13. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
The KAIN Group
Attn: Privacy Officer
55 Victoria St N, Unit J,
Kitchener, Ontario,
Canada N2H 5B7
or contact us via the contact form on our website.
14. Additional Information for Residents of Other Jurisdictions
14.1 United States
If you are a resident of California or another U.S. state with specific privacy laws, you may have additional rights. Please contact us for more information.
14.2 European Union
If you are located in the European Union, additional rights may apply under the General Data Protection Regulation (GDPR). Please contact us for more information about how we handle EU personal data.